Our expertise

Portfolio Management

& Value Creation.

PMO / VMO Leadership.

The complexity, scale and inherent risks of digital business transformations continue to expand at unprecedented rates. Businesses require a more sophisticated and yet pragmatic, proven approach to achieving their ambitious, strategic goals rather than managing projects outside a portfolio context.

We cover the full life-cycle of delivering value to your customers through strategic initiatives which require diligent planning, comprehensive governance, agile development and reliable delivery capabilities ready to perform at scale.   

We partner with you to right-size the most viable delivery structure, tailored to your operating model and culture. This can be as simple as light-touch project execution, or as complex as high-touch, full scale Program Management Office (PMO) operations, integrating multiple interdependent initiatives under a single governance umbrella.

For organizations who have progressed to living more advanced SAFe^® principles, this often constitutes as Value Management Office (VMO) operations under Portfolio SAFe® configuration, with coordination of multiple Development Value Streams to achieve the intended Business Agility.

Delivery excellence of strategic initiatives is essential to create initial customer value, yet is insufficient to generate on-going customer delight that ensures your solutions continue to serve their needs. Dealing with operations as a downstream event risks their loyalty.

The business value, once created via your delivery teams and/or strategic partners and ready for launch with your customers, must be protected and nurtured throughout the entire operational life cycle phases.

We offer comprehensive transition strategies and solution adoption capabilities that enable your business to phase new solutions out of protected project delivery mode and move through deliberate phases of focused stabilization, rapidly progressing into further optimization, simplification and streamlining to reach full performance at scale. 

The benefits of strategic M&A deals often tend to be under-realized for practical reasons: from overly ambitious integration timelines to meet deal term commitments, to under-appreciating the challenges with navigating the transitioning of organization and cultural change at the individual and team levels.

Change fatigue becomes real, causing compromised performance to settle in quite easily when Mergers,  Acquisitions & Divestitures get super-imposed on existing, long-term strategic change initiatives in play,

We bring an outside-in perspective on reaching M&A outcomes that focuses on sustaining established customer experiences while internally optimizing operations processes, gaining technology synergies - all the while aligning operating models, cultures, and internal collaboration that fosters mutual appreciation.

ERP SAP solutions have become the backbone of the vast majority of global companies across industries, While the complexity and flexibility can be daunting to navigate, the enormous power of process, data, and workflow integration within SAP and other critical enterprise-scale edge systems is clearly undeniable. 

The simplification achieved by replacing outdated and inflexible legacy platforms with a single, global SAP solution creates a complexity of a different kind. Smart design, delivery and operations are mission-critical. 

We have succeeded with many SAP deployments, consolidations, upgrades and on-going enhancements, including multi-phased program successes spanning several years and game-changing M&A integrations. You can equally rely on our first-hand operational experiences with hosting, on-and off-shore support and protection of a resilient, always-on technology platform that is integrated within a hybrid, dynamic technology stack ecosystem. We know how to operate at the speed of business, seamlessly, and how to execute rapid recovery when the inevitable happens.

Anti-Counterfeiting & Product Serialization.

Authentic and Secure.

The global mandates for authentic, safe, unadulterated medicines within the global supply chain continue to expand. The dramatic growth of counterfeited and/or diverted medications gives rise to various interwoven solutions to ensure full patient access to safe drugs.

The complexity of complying with the range, variety and nuances of regulatory standards for the Americas, Europe, China, Russia, India and beyond is daunting. The flexibility and rigor of applying 2D barcoding with human readable serialization data at speed and scale to all primary, secondary and tertiary packaging levels requires new strategies for packaging line operations and inter-operability of processes, data and systems. Data exchange orchestration requires a new resilience. 

An integrated approach to solutioning the serialization compliance is vital. An effective journey includes defining the target operating model, process and data ownership, and buy-in for a common set of standards. Diligent data governance combined with robust Standard Operating Procedures (SOP) is required for effective exception management. Error identification, mitigation, and prevention capabilities need to be operationally scaled to swiftly engage any of your trading partners, resolving product and data flow synchronization issues and guarding supply continuity.

We bring full lifecycle expertise to your engineering, IT, supply chain and quality operations teams, integrating ERP, MES, SCADA, and HMI systems with equipment manufacturers and print & inspect serialization tools. Whether you choose turn-key solution integrators, or favor blending specialized technologists into a partner ecosystem, we have lived within both paradigms and brought strategies from concept to fully sustained operations across the global compliance landscape, We drive toward highest commonality while honoring local or regional uniqueness of your business cases.   

Business performance tends to be linked closely to the underlying operating model and its intended goals. Whether gradually and organically evolving, or deliberately and distinctly leaping by some event, new ways of working and modes of operations to achieve the business outcomes require purposeful calibration. 

Every operating model must find the optimal balance point between the dynamic relationship of strategy, capabilities and structure. These further influence the scope of processes, performance metrics and talent to effectively achieve the targeted business outcomes. Ability for the model to flex and mature is paramount.

We build on your strategic intent to articulate the future-state operating model and its characteristics, typically following the Star Model approach. A formal roadmap aligns the organization to the time and place of 'maturity plateaus' expected to be reached after leaving the current state behind. These plateaus offer a period of rest for organizational growth to stabilize and solidify, while opening space to re-assess the definition of success and seeing which kind of iteration remains towards the targeted, yet living future state.

Aspirations to transform traditionally sequential and consecutive workflows into iterative processes which follow the principles and values of Agile tend to fall short at the point of scaling beyond initial successes in sheltered environments. Crossing fixed organizational boundaries to traditional models diminishes the gains.

When integrated into a comprehensive understanding of all inter-locking aspects within organization design, Agile delivers real value against the business strategy, capabilities, structure, performance and talent goals.

We deeply understand the dynamic, interactive nature of these organizational levers and jointly recalibrate them as agile standards evolve towards normal. New skills, roles, relationships, and definitions of success tend to emerge through this evolution of becoming more agile, driving far-reaching new ways of working. 

Formal Agile practices and more informal 'agile ways of working' have transformed business and technology operations for years. Few organizations, however, have been able to scale beyond contained organizational islands, or effectively shape new roles and behaviors to truly move out of project and into product mindsets.

As with most business transformations geared toward leapfrogging current states of effectiveness and efficiencies to satisfy customer expectations, the road to the future state cannot be assigned to a few.

With our comprehensive change and transformation portfolio, we know how to combine the benefits of top-down and bottom-up delivery approaches. We position the leadership for the adoption of Agile practices, and equip the teams with tools and mindsets for the new shared-accountability standards necessary for scaling.